AdviceCentre™ Article

Share

48
votes
Cast a vote

Airline template letter to claim flight cancellation refund and/or compensation (EU)

Plebble has put together a template letter to help you if you need to write to an airline to claim a refund and/or compensation for a cancelled flight. This letter is for flights covered by European Regulation regulation only.

Circumstances covered by EU regulation:

1.Your flight departs from an EU country

2.Your flight is from a non-EU country to an EU country AND on an EU-registered airline

Circumstances NOT covered by EU regulation:

1.Your flight departs and arrives in non-EU countries

2.Your flight is from a non-EU country to an EU country, but NOT on an EU-registered airline

Click here to download the template letter or you can view it below.

Don't forget to:

1. Keep a copy of the letter you send

2. Enclose copies (not originals) of accompanying documents, such as boarding passes, receipts and tickets etc...

3. Submit your refund claim within 7 days of the flight

4. Read Plebble's Get Smarter Article on 'Know your rights when your flight is delayed of cancelled' before you start.

Rate these businesses/organisations:

Posted by Plebble Admin at 19:31 on 18-Feb-2009

Respond

Disclaimer: Plebble's AdviceCentre™ provides useful resources to help solve problems you may be having with businesses/organisations. It should not be used in any way as a substitute for you obtaining your own advice from a third party. Plebble cannot be held liable for any losses that you may incur as a result of using the AdviceCentre™.

View all AdviceCentre™ articles

LIVE Activity

Nationwide Building Society
Internet B... comments viewed
Nicely Web Design offers FRE...
Article read
Pixmania
Was rated -3/-3
TNT Express (UK) Ltd
Ratings/comments were viewed
Cash Finance Direct (Horizon...
Ratings/comments were viewed
Kuwait Airways
Was rated -1/-1
The Need for Directors & Off...
Article read

Best Performers*

1. Chillout Games4.95 -
2. Allofmyheart4.64
3. Plain Lazy4.59
4. Neville Johnson4.53
5. Aria Technology3.82
6. Cheap Electricals3.81
7. Moonpig.com3.58
8. Amazon.co.uk3.43
9. First Direct3.34
10. The Body Shop®2.77

Worst Performers*

1. FirstPlus-4.73
2. Buchanan Clark and Wells-4.53
3. National Home Study College-4.34 -
4. Office Shoes-3.11
5. Budget Insurance -2.99 -
6. Haart Ltd-2.96 -
7. Scottish Power-2.96 -
8. Npower-2.96 -
9. Backdropsource. co. uk-2.93
10. Laura Ashley-2.91

* for businesses with recent activity and more than 25 ratings