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Disclaimer: Plebble's AdviceCentre™ provides useful resources to help solve problems you may be having with businesses/organisations. It should not be used in any way as a substitute for you obtaining your own advice from a third party. Plebble cannot be held liable for any losses that you may incur as a result of using the AdviceCentre™.
 Ratings/comments were viewed |
 Article read |
AdviceCentre™ article read |
Ratings/comments were viewed |
Ratings/comments were viewed |
AdviceCentre™ article read |
Article read |
| 1. Plain Lazy | 4.98 |
| 2. Virgin Atlantic Airways Ltd | 4.98 |
| 3. T Mobile | 4.82 |
| 4. contactforlenses.com | 4.52 |
| 5. Willen Trading Ltd | 4.15 |
| 6. Travel Republic | 4.06 - |
| 7. British Gas | 3.56 |
| 8. Eclipse Internet | 1.34 |
| 9. Forte Trinity Ltd | 0.92 |
| 10. Toys R Us | 0.79 |
| 1. Fasthosts Internet Ltd | -5.00 |
| 2. Currys | -5.00 |
| 3. National Home Study College | -4.95 |
| 4. Tesco Stores | -4.92 |
| 5. Buchanan Clark and Wells | -4.66 |
| 6. Virgin Media | -4.58 |
| 7. Vodafone | -4.54 |
| 8. Easyjet Airlines Ltd | -4.46 |
| 9. O2 | -4.42 |
| 10. Saga Group | -4.39 |
* for businesses with recent activity and more than 20 ratings
48
votes
Airline template letter to claim flight cancellation refund and/or compensation (EU)
Plebble has put together a template letter to help you if you need to write to an airline to claim a refund and/or compensation for a cancelled flight. This letter is for flights covered by European Regulation regulation only.
Circumstances covered by EU regulation:
1.Your flight departs from an EU country
2.Your flight is from a non-EU country to an EU country AND on an EU-registered airline
Circumstances NOT covered by EU regulation:
1.Your flight departs and arrives in non-EU countries
2.Your flight is from a non-EU country to an EU country, but NOT on an EU-registered airline
Click here to download the template letter or you can view it below.
Don't forget to:
1. Keep a copy of the letter you send
2. Enclose copies (not originals) of accompanying documents, such as boarding passes, receipts and tickets etc...
3. Submit your refund claim within 7 days of the flight
4. Read Plebble's Get Smarter Article on 'Know your rights when your flight is delayed of cancelled' before you start.
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Posted by Plebble Admin at 19:31 on 18-Feb-2009