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Airline template letter to claim flight cancellation refund and/or compensation (EU)

Plebble has put together a template letter to help you if you need to write to an airline to claim a refund and/or compensation for a cancelled flight. This letter is for flights covered by European Regulation regulation only.

Circumstances covered by EU regulation:

1.Your flight departs from an EU country

2.Your flight is from a non-EU country to an EU country AND on an EU-registered airline

Circumstances NOT covered by EU regulation:

1.Your flight departs and arrives in non-EU countries

2.Your flight is from a non-EU country to an EU country, but NOT on an EU-registered airline

Click here to download the template letter or you can view it below.

Don't forget to:

1. Keep a copy of the letter you send

2. Enclose copies (not originals) of accompanying documents, such as boarding passes, receipts and tickets etc...

3. Submit your refund claim within 7 days of the flight

4. Read Plebble's Get Smarter Article on 'Know your rights when your flight is delayed of cancelled' before you start.

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Posted by Plebble Admin at 19:31 on 18-Feb-2009

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Disclaimer: Plebble's AdviceCentre™ provides useful resources to help solve problems you may be having with businesses/organisations. It should not be used in any way as a substitute for you obtaining your own advice from a third party. Plebble cannot be held liable for any losses that you may incur as a result of using the AdviceCentre™.

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