By submitting regular ratings about the businesses you use, you can really make a difference.
Disclaimer: Plebble's AdviceCentre™ provides useful resources to help solve problems you may be having with businesses/organisations. It should not be used in any way as a substitute for you obtaining your own advice from a third party. Plebble cannot be held liable for any losses that you may incur as a result of using the AdviceCentre™.
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 Was rated -1/-1 |
Was rated 3/3 |
London - A... comments viewed |
Ratings/comments were viewed |
| 1. Chillout Games | 4.95 - |
| 2. Audio Affair | 4.76 |
| 3. Allofmyheart | 4.64 |
| 4. Plain Lazy | 4.50 |
| 5. Neville Johnson | 4.37 |
| 6. Moonpig.com | 3.91 |
| 7. Cheap Electricals | 3.74 |
| 8. Amazon.co.uk | 3.42 |
| 9. First Direct | 3.34 |
| 10. Aria Technology | 3.02 |
| 1. FirstPlus | -4.73 |
| 2. Streamline.net | -4.61 |
| 3. National Home Study College | -4.34 - |
| 4. Budget Insurance | -2.98 - |
| 5. Scottish Power | -2.96 - |
| 6. Npower | -2.95 - |
| 7. Backdropsource. co. uk | -2.93 |
| 8. Laura Ashley | -2.90 |
| 9. Ernest Jones | -2.75 |
| 10. ASDA Financial Services | -2.64 |
* for businesses with recent activity and more than 25 ratings
84
votes
Broadband Providers Addresses & Complaints Procedures
Here is a list of where to send formal complaints and links to Codes of Practice for the UK's main broadband providers. Within each Code of Practice, you will find their official complaints procedure, which is worth a read before you complain.
For more help, have a look at Plebble's Guide to How to Complain about your broadband provider.
AOL: Member Services, PO Box 387, Southampton, SO30 9AL (Code of Practice)
Be Unlimited: Member Services, Be House, 62, Lancaster Mews, London, W2 3QG, OR complaints@beunlimited.co.uk (Code of Practice)
BT: Customer Service Manager, BT Customer Correspondence Centre, Durham, DH98 1BT (Code of Practice)
Eclipse: Eclipse Internet, Osprey House, Osprey Road, Exeter, Devon, EX2 7JG, OR customer@eclipse.net.uk (Code of Practice)
Madasafish: The Managing Director, Madasafish, Brightview Group Limited, 9-10 Grafton Street, London, W1S 4EN (Code of Practice)
Naims.net: Entanet International Ltd, Stafford Park 6, Telford, Shropshire, TF3 3AT (Complaints Procedure, Code of Practice)
Orange: Orange Customer Care , PO Box 486 , Rotherham , S63 5ZX (Code of Practice)
O2: O2 Complaint Review Service, PO BOX 302, Dunstable, LU6 9GN (Code of Practice)
Pipex: Pipex Internet Ltd, 4 Falcon Gate, Shire Park, Welwyn Garden City, Herts, AL7 1TW, OR customerservices@pipex.net (Code of Practice)
Post Office Ltd: Post Office HomePhone & Broadband, Bridge Court, The Close, Newcastle-Upon-Tyne, NE1 3BA (Code of Practice)
Plusnet: Customer Services Director, Plusnet plc, Internet House, 2 Tenter Street, Sheffield, S1 4BY (Code of Practice)
Sky: Sky Broadband , PO Box 43 , Livingston , West Lothian EH54 7DD (Code of Practice)
TalkTalk: TalkTalk Telecom Limited, Customer Services, 5 Portal Way, London, W3 6RT (Code of Practice)
Tiscali: Tiscali Customer Service, PO Box 1450, Birmingham, B46 1BF, OR complaints@uk.tiscali.com (Code of Practice)
Virgin Media: Complaints,Virgin Media, PO Box 333, Matrix Court, Swansea. SA7 9ZJ(Code of Practice)
Zen: Customer Services, Zen Internet, Sandbrook Park, Sandbrook Way, Rochdale, OL11 1RY, OR customerservices@zen.co.uk (Complaints Procedure, Code of Practice)
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Posted by Plebble Admin at 14:41 on 06-Jan-2009