AdviceCentre™ Article

Plebble advice for airline customers affected by volcanic ash

A collection of Plebble Advicecentre articles and resources designed to help airline customers affected by the volcanic ash travel chaos

Plebble has several Advicecentre articles that can help if you were one of the many thousands of airline customers caught up in the volcanic ash travel nightmare.

If you were one of the many you had your flight cancelled, it is important to know your rights to a refund and compensation. Plebble's Know your rights when your flight is delayed or cancelled article tells you the differences in regional legislation and your rights to a refund/compensation.

If your airline is not clear how to claim a refund or compensation, Plebble has created a template letter to help you get your money back. This only covers those that are covered under EU regulation.

The volcanic ash problem was an unprecedented event for airlines and caused significant disruption. This left many customers dissatisfied with the service and information from airlines. If your problem has not been resolved and you'd like to complain to your airline, Plebble's Advicecentre gives you advice on how to complain.

Posted by Plebble Admin at 16:00 on 26-Apr-2010