In the News - BT

Share

0
votes
Cast a vote

BT named as worst landline provider

Telecoms company BT provides the worst customer service of any landlines provider, according to price comparrison website, USwitch.com. Sky Talk was named as the provider giving the best service. Customers were generally satisfied with Talk Talk's product, voting it second overall. However, over half were unhappy with its customer service.

The findings are broadly reflected on Plebble, with BT showing as the worst telecoms provider and the fourth worst performing company overall. Talk Talk is Plebble's second-worst telecoms provider and its 14th-worst performer overall.

The survey also follows a report in February by the Citizens' Advice Bureau which singled out BT (along with British Gas) as failing on customer service (reported in 'In the News' on 5 February 2008).

(Sources: Guardian.co.uk Independent Online)

Posted by Plebble Admin at 10:35 on 08-Apr-2008

Rate these businesses/organisations:

Respond

View all news articles

RSSSign up to Plebble's RSS feed here to keep up to date on all the latest stories.

LIVE Activity

deCuisine.co.uk
Ratings/comments were viewed
AlaCook- the cook shop
Ratings/comments were viewed
Tesco Stores
Talbot Gre... comments viewed
Marine Megastore
Ratings/comments were viewed
GEOX
Ratings/comments were viewed
Greenbelt Group Ltd
Ratings/comments were viewed
Sainsbury's Supermarkets
Pimlico Sa... comments viewed

Best Performers*

1. Chillout Games4.97 -
2. M and M Direct4.68
3. Allofmyheart4.63
4. Moonpig.com4.25
5. Early Learning Centre4.21
6. Plain Lazy4.16
7. UK Camera Store4.14
8. Neville Johnson4.07
9. Pet Supermarket4.05
10. Fragrance Direct3.91

Worst Performers*

1. Greenbelt Group Ltd-4.75
2. Streamline.net-4.63
3. FirstPlus-4.58
4. Breakaway Homes Ltd-4.40
5. National Home Study College-4.21
6. Buchanan Clark and Wells-4.16
7. Foxtons Estate Agents-3.47
8. Pipex Internet-3.22
9. Office Shoes-3.15
10. Fasthosts Internet Ltd-3.05

* for businesses with recent activity and more than 25 ratings