In the News - Switching
Energy customers switch to more expensive suppliers
Ofgem are investigating claims that energy customers were persuaded to switch to more expensive suppliers. Last year 63% of electricity customers on prepayment meters switched their provider to one of the three most expensive providers (British Gas, E.ON and NPower). The same is true for 56% of gas customers. This is thought to be caused by aggressive selling to the most vulnerable customers. The news comes as Ofgem announced plans to tackle fuel poverty last week (reported 'In the News' 30 May). The plans were criticised for not doing enough to tackle the problem. Switching is part of the Government's plan to tackle fuel poverty. However current figures for prepayment meters show switching is having the reverse effect.
(Sources: Times Online)
Rate these businesses/organisations:
- Ofgem (-.--)
- British Gas (-4.24
) - E.ON (0.12
) - NPower (-3.42)
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04-Jun-2008 10:29:13
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