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In the News - Broadband providers

Ofcom signs up 32 ISP's for voluntary code on internet speeds

Ofcom has signed up 32 broadband providers to its voluntary code on how they advertise broadband speed. Many broadband providers advertise "up to" certain speeds, however with a note in the small print saying speeds can vary. This has lead to internet users receiving slower than expected performance. The voluntary code requires broadband providers to give an accurate measure of speed and if a internet user is experiencing lower than expected performance they can downgrade to a cheaper package. All the major broadband providers are signed up to the code, including BT, Orange, Talk Talk, Tiscali and Virgin Media. Ofcom noted that if the voluntary code fails more formal regulations would be brought in to tackle the problem.

(Sources: Guardian.co.uk Times Online Independent.co.uk)

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06-Jun-2008 09:34:51

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