In the News - Airlines
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Airlines not giving fair compensation for lost baggage
The UK's Air Transport Users Council (AUC) have produced a report showing that, not only was 2007 the worst in recent years for airlines losing or mishandling passenger baggage, but that airlines are often not being fair about compensation.
The AUC picked out the budget airlines, Ryanair and Easyject for particular criticism for scrimping on compensation. Passengers struggle to get everything they claim for unless they have itemised what was in their luggage and have a full set of receipts, which, in most cases, is unrealistic.
(Sources: News.bbc.co.uk, Independent.co.uk)
AdviceCentre note:You may be better off claiming for lost/damaged luggage from your travel insurance. If you want to know more about what to expect when an airline loses your luggage and how to make a claim, take a look at Plebble's Guide to Airline Baggage Problems
Posted by Plebble Admin at 10:13 on 17-Mar-2009
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