1.97

27 ratings from 5 sources
Britannia Building Society
Britannia House, cheadle road, Leek, Staffordshire, ST13 5RG- Phone: 01538 399 399
- Fax: 01538 399 149
- Website: www.britannia.co.uk
Sector:
Financial Services (Activities: Banks & Other Financial Institutions)
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Source: Plebble.comCustomer View
0

votes
Very fair and positive advice.
Posted by (details private) at 22:01 on 19-Jan-2009
Source: Plebble.comCustomer View
0

votes
My father died a several months ago, and within the week I went into an outlet where they accepted the death cert, and said they would do the paperwork. Contacted head office 4 weeks later to be told they had no record of this at all. Sent in the death cert again, to Bristol, and again they did not confirm receipt. I HEARD NOTHING. Several weeks later after many calls, I spoke to a person in Staffs who said that they would return the death certificate tommorrow,( which had actually been received) .....that was a week ago....nothing has yet arrived. PATHETIC SERVICE. It is now two months since I started trying to sort this out , and still little has happened. The only way I can get things done is to call them. They cannot do this job without being phoned and pushed to do it.
Posted by (details private) at 16:54 on 25-Oct-2008
Source: Plebble.comCustomer View
0

votes
Awful experience with Britannia, everytime they send a letter through confirming they have everything they need to complete the application they send a second letter a week later asking for more details.. and it goes on.. and on.. After spending 4 months trying to get a mortgage from them I have now gone elsewhere - although I am now left with chasing them through the financial ombudsman service to get my money back.
Posted by (details private) at 13:29 on 05-Mar-2008
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