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Government to appoint 'Consumer Champion'_

British Gas

(ENE-BRI-116275)

Bridge Street, Leeds, West Yorkshire, LS2 7PE

Sector: Energy & Utilities (Activities: Electricity Companies, Gas Companies)

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-3.05

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(As at 03-Jul-2009 04:28:06)  No. of ratings: 65

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Customer comments

43 comments found, showing 1 to 10:
Date ↓Comment

Previous 1 2 35 next Next

07-May-2009 10:03:49Appalling level of customer service and incompetence
16-Apr-2009 14:17:42Just had a very thorogh and timely response to a fairly minor quibble about their web site for on li… more »
15-Apr-2009 12:44:10Boiler installed 2001. 30+ engineer visits since then. Still broken.
13-Apr-2009 12:40:04After numerous messages & "apologies" from British gas they eventually sorted out my a…

Response:

Plebble AdviceCentre Response: more »
23-Feb-2009 02:28:31Nearly 2 YEARS trying to sort out account after over-estimated bills. Was sorted, then failure of th… more »
26-Jan-2009 20:25:06Give em credit for cutting bills.
22-Jan-2009 22:11:07Stunningly incompetent. Annual 'service' is nothing of the sort, they don't tell the truth about wha… more »
13-Jan-2009 00:41:04I have to say that I have been impressed with their Homecare Service. During the recent cold spell … more »
29-Nov-2008 09:58:37I HAVE HOMECARE BOILER COVE WITH THEM, THEY CHARGE £15 A MONTH DIRECT DEBIT FROM MY ACCOUNT. THEY SE… more »
25-Nov-2008 13:50:52I have had an on-and-off running battle with this lot since 2001 when my wife was diagnosed with a t… more »

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Other branches & departments

2 listings found:
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Home Care-4.90
Telephone Helpline1.81

PlebbleNews™

60 articles found, showing 1 to 10:
Date added ↓Headline
 

Previous 1 2 36 next Next

30-Jun-200975% of energy customers unhappy with complaints handling more »
08-May-2009British Gas cut raises hopes of a price war more »
07-May-2009British Gas cuts electricity prices by 10% more »
31-Mar-2009Scottish Power to pay interest on accounts in credit more »
27-Mar-2009 Energy providers' management of direct debits is inadequate more »
26-Mar-2009Energy providers still setting direct debits too high more »
23-Mar-2009Ofgem announces proposals to empower the consumer more »
17-Mar-2009Npower announces 8% cut in electricity prices more »
06-Feb-2009Scottish & Southern announce price cuts more »
26-Jan-2009Fixed rate British Gas customers losing out more »

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N.B. This location is an estimate based on the business/organisation's postcode

04:28:07 03-JUL-2009

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