British Gas

British Gas brings in new usage billing system - The gas and electricity provider, British Gas is offering customers (except those on the cheapest tarrifs) the option of using a new billing system which is based on accurate meter readings. Cus…

Posted by Plebble Admin at 10:32 on 27-Nov-2009

Customers face hikes in cost of British Gas HomeCare - British Gas has introduced a new pricing structure for it's HomeCare insurance scheme, a policy which insures customers against central heating and plumbing problems. Rather than a flat-fee, the…

Posted by Plebble Admin at 11:47 on 05-Oct-2009

Scottish & Southern tops satisfaction survey - In a survey of energy customers carried out by the price comparison service, Uswitch, Scottish and Southern came out on top for the sixth year running with 60% of customers who were surveyed happ…

Posted by Plebble Admin at 11:00 on 23-Sep-2009

Energy companies standing firm on prices despite criticism - The energy regulator, Ofgem released figures on Friday which showed that energy companies are set to take larger profit margins. In other words, despite some price reductions (last 'In the News'…

Posted by Plebble Admin at 11:50 on 21-Sep-2009

Ofgem to bring in new rules on direct debit payments - In a follow up to its investigation into the setting of direct debit payments, the energy regulator Ofgem has decided to introduce new rules to boost consumer confidence in paying by direct debit…

Posted by Plebble Admin at 09:47 on 10-Aug-2009

Npower triggers possible summer energy price war - The energy provider, Npower has launched 2 new tariffs, making them the cheapest provider for low and high consumption users. This is a direct challenge to British Gas who is still just (by £1)…

Posted by Plebble Admin at 10:38 on 21-Jul-2009

E.ON to cut gas prices by 3.3% - The energy provider, E.ON is to cut gas prices for UK customers by 3.3% from this weekend. It will also get rid of the standing charge for its customers with gas pre-payment meters. This come…

Posted by Plebble Admin at 11:41 on 06-Jul-2009

75% of energy customers unhappy with complaints handling - Research commissed by the energy regulator Ofgem shows that over three-quarters of customers were not happy with the way their energy provider dealt with complaints. The most common issues were…

Posted by Plebble Admin at 09:39 on 30-Jun-2009

British Gas cut raises hopes of a price war - British Gas's cut in electricity prices by 10% yesterday (reported 'In the News'), has raised hopes of an energy price war. British Gas was the last of the big 6 energy companies to cuts electri…

Posted by Plebble Admin at 11:18 on 08-May-2009

British Gas cuts electricity prices by 10% - British Gas today became the last of the big 6 UK electricity companies to cut electricity prices, announcing a 10% reduction. E.ON, EDF Energy, NPower, Scottish Power and Scottish and Southern…

Posted by Plebble Admin at 14:50 on 07-May-2009