Elite Mobility Ltd

hi im mike from elite mobility and would just like to address the above issues. firstly the reason your father contacted us was because he had previuosly bought a scooter from ourselves and was obviously happy enough to contact us again when he wanted to upgrade to a larger scooter, and did not feel the need to have a family member present. We did not just take the money and run, as we have always offered a very good level of service for your father, the scooter in question was purchased in may and when you asked if we would buy back the scooter quite a few months later ( look at date of message posted above) we within our rights declined. Im sorry if you feel we have acted unfairly and felt the need for this to be posted without letting us give our version of events, but this message has only just come to our attention thus the long time it has taken to reply. Although i think it unfair that comments like this can be posted without our knowledge, rest assured to the daughter of mr franks who rang me just 2 days ago for a new set of keys because they have lost them and had not taken the key number, i have endeavoured to find all the serial numbers needed and sourced the keys for you, so as you can see this is the type of service that makes existing customers return.

Posted by mikeatelite at 13:06 on 11-Sep-2009