HSBC Bank PLC

Using Twitter to get better customer service - Plebble's guide to which big companies are on Twitter and how useful their Twitter services are for customers.

Posted by Plebble Admin at 12:20 on 06-Nov-2009

Letter to card provider to claim under chargeback scheme - Template letter to send to your card provider to claim a refund under a chargeback scheme when a company you've ordered from has gone into administration and you are NOT covered by Section 75 of the Consumer Credit Act 1974.

Posted by Plebble Admin at 16:31 on 02-Apr-2009

Claiming under Section 75 if owed money due to administration - Template letter for claiming a refund from your credit card provider under Section 75 of the Consumer Credit Act 1974 after a company you've ordered from has gone into administration.

Posted by Plebble Admin at 16:25 on 02-Apr-2009

Template claim letter to administrators - Template letter to send a claim to administrators if you ordered from a company whose gone into administration, but were unable to recoup the money from your banking card provider.

Posted by Plebble Admin at 16:16 on 02-Apr-2009

Help! I'm owed money by a company whose gone into administration - Plebble's guide to what to do if a company you have ordered from goes into administration and things you should consider to try to maximise your protection in the future.

Posted by Plebble Admin at 16:17 on 01-Apr-2009

Where to go for help with debt problems - As more people struggle with debt, more scams are appearing to take advantage of people at their most vulnerable. If you are having problems with debt, make sure you get help from the right places.

Posted by Plebble Admin at 12:13 on 10-Mar-2009

Claiming back unfair bank charges - The court process is nearing completion. If you have been charged "unfair" bank charges for going into an unauthorised overdraft, then now is the time to put in your claim.

Posted by Plebble Admin at 12:51 on 26-Feb-2009

Have you been mis-sold payment protection insurance (PPI)? - There is lots in the news at the moment about loan providers mis-selling PPI. What is PPI? What are the common problems with PPI? And what can you do if you think you have been affected?

Posted by Plebble Admin at 11:57 on 21-Jan-2009

When the bank calls: How do you know it really is them? - With fraud on the rise, we all need to be more and more careful about protecting our data. So what happens when your bank phones and asks you for information to identify yourself. How do you know it really is your bank?

Posted by Plebble Admin at 12:22 on 12-Jan-2009

Get Smarter: Plebble's guide to banks & building societies - At Plebble we are looking at some of the sectors we all have problems with to see what are the most common issues and whether there are any lessons we can learn to become smarter consumers. Today we are looking at banks & building societies.

Posted by Plebble Admin at 15:40 on 08-Jan-2009