-2.81

33 ratings from 4 sources

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Laura Ashley

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Design Centre, 27 Bagleys Lane, London, SW6 2QA

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Clothing & Fashion (Activities: Fashion Shops)

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Source: Plebble.comCustomer View 

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Not my fave place but the wife is loving the 25% off everything sale Wot credit crunch?

Posted by Anonymous at 21:13 on 26-Mar-2009

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Source: Plebble.comCustomer View (Home Furnishing) 

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I recently fell into the 'You get what you pay for' trap when I purchased some bed linen from Laura Ashley in the sale. The original cost was £80 but I got it for half price minus anither 10%, so I came home thinking I had a real bargain. But, when the product was washed I realised that the product was indeed unnacceptaqble and unsatisfactory because it felt like a floppy nappy liner. I emailed Laura Ashely about this and they sent me packaging to return it. Three weeks later, they returned the bedding to me saying that they could find no fault? and that 'they considered this to be a good indication of the quality of their products.' Which actually says it all. I can assure you that this is nothing like what I would call quality, and I beleive their note could be read to mean that they actually know they are selling rubbish?? I need to warn people not to fall into the same trap that I did and to avoid dealing with companies like this, who I beleive are contributing to the mountain of disgarded sub standard garbage that is piling up in rubbish tips all around our globe; by selling cheap and nasty products at overly inflated prices, in the guise of selling QUALITY???? There's one born every minute, and sadly I was one of them.

Posted by Anonymous at 13:04 on 21-Oct-2008

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My wife ordered a 'Milton' bookcase on-line from the Laura Ashley website on 29 April. The cost was £637.50. Delivery to be 'early May'. On 08 May we had a phone call stating delivery would be in 'early June' and was it OK to take payment - my wife said yes. On 09 May we received a letter stating a delivery company will be in touch on 29 August! A £25 delivery charged has been raised and I note the full charge of £662.00 has been taken as a deposit. What rubbish service - full payment for a 4 month wait...what is the point of ordering by internet if delivery is slower than a snail?

Posted by Anonymous at 11:32 on 27-May-2008

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Wife saved 30% of curtain material in the sale which was good. They do over-sell accounts in store though. The store manager tried to persuade my wife it was better to give up the 30% January discount and instead open an account and save 20%. Maths clearly didnt feature at Laura Ashley's management training course.

Posted by Anonymous at 22:53 on 15-Jan-2008

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