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21 ratings from 5 sources
Financial Services (Activities: Banks & Other Financial Institutions)
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Source: Plebble.comCustomer View
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Great service on a tough day for staff. A letter and a call advising me when my fixed term will end and advice on how to move lender if I feel I wish to, given Northern Rock is very open about not having best buys rates any longer. It would be a cruel irony if the nationalised bank that tax payers are now funding ends up going bust because it can no longer offer customers good mortgage rates (the new rates are well off the mark). A day to feel for the staff.
Posted by Anonymous at 18:46 on 18-Feb-2008
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