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Using Twitter to get better customer service - Plebble's guide to which big companies are on Twitter and how useful their Twitter services are for customers.

Posted by Plebble Admin at 12:20 on 06-Nov-2009

Check mobile network coverage - There is nothing more annoying than buying a 1 year contract with a new mobile phone provider only to find that your mobile doesn't have reception in your home. Or spending £5 a month on data services, only to find you cannot get 3G in your area.

Posted by Plebble Admin at 18:08 on 10-Mar-2009

How to switch your mobile or broadband - Life is never easy! Plebble's step-by-step guide to switching your mobile or broadband.

Posted by Plebble Admin at 17:43 on 10-Mar-2009

Get Smarter: Plebble's guide to mobile phone providers - At Plebble we are looking at some of the sectors we all have problems with to see what are the most common issues and whether there are any lessons we can learn to become smarter consumers. Today we are looking at mobile phone providers.

Posted by Plebble Admin at 18:51 on 06-Jan-2009

How to Complain about your mobile phone provider - Plebble's guide to what you can do when you feel your issue is not being resolved.

Posted by Plebble Admin at 17:48 on 06-Jan-2009

Mobile Phone Providers Addresses & Complaints Procedures - Here is a list of where to send formal complaints & links to complaints procedures for the UK's main mobile providers. It is worth reading their procedure before you complain-sometimes you will to need scroll down their code of practice to find it.

Posted by Plebble Admin at 17:08 on 06-Jan-2009

Get Smarter: Plebble's guide to broadband providers - At Plebble we decided to look at some of the most common sectors we all have problems with to see what are the most common issues and whether there are any lessons we can learn to become smarter consumers. We have started with broadband providers.

Posted by Plebble Admin at 16:22 on 06-Jan-2009

Template Complaint Letter (Mobile/Broadband Providers) - Plebble has put together a template letter to help you when you need to write to a mobile phone or broadband company to make a formal complaint.

Posted by Plebble Admin at 15:15 on 06-Jan-2009

Broadband Providers Addresses & Complaints Procedures - Here is a list of where to send formal complaints and links to Codes of Practice for the UK's main broadband providers. Within each Code of Practice, you will find their official complaints procedure, which is worth a read before you complain.

Posted by Plebble Admin at 14:41 on 06-Jan-2009