-1.46

457 ratings from 4 sources
Orange
St James' Court, Great Park Road, Bradleystoke, Bristol, Avon, BS32 4QJ- Phone: 0870 376 8888
- Fax: 0870 376 0000
- Website: www.orange.co.uk
Sector:
IT & Telecomms (Activities: Mobile Phones)
Your business? Click here to claim it for free















Sort by: Date | Votes
Source: Plebble.comAdviceCentre™ Article from Plebble
5

votes
Using Twitter to get better customer service - Plebble's guide to which big companies are on Twitter and how useful their Twitter services are for customers.
Posted by Plebble Admin at 12:20 on 06-Nov-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
41

votes
Check mobile network coverage - There is nothing more annoying than buying a 1 year contract with a new mobile phone provider only to find that your mobile doesn't have reception in your home. Or spending £5 a month on data services, only to find you cannot get 3G in your area.
Posted by Plebble Admin at 18:08 on 10-Mar-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
34

votes
How to switch your mobile or broadband - Life is never easy! Plebble's step-by-step guide to switching your mobile or broadband.
Posted by Plebble Admin at 17:43 on 10-Mar-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
50

votes
Get Smarter: Plebble's guide to mobile phone providers - At Plebble we are looking at some of the sectors we all have problems with to see what are the most common issues and whether there are any lessons we can learn to become smarter consumers. Today we are looking at mobile phone providers.
Posted by Plebble Admin at 18:51 on 06-Jan-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
58

votes
How to Complain about your mobile phone provider - Plebble's guide to what you can do when you feel your issue is not being resolved.
Posted by Plebble Admin at 17:48 on 06-Jan-2009
On the 16th of January 2010 I purchased a mobile phone a 24 month contract, phone number 07772624871 my name is Mrs. Susan Dawes I wish to make a formal complaint, my monthly charge is £25 excluding V.A.T. From the 14th of February 2010 I have no or a limited service as I in the B24 area, on numerous occasions I have contacted your customer services department to request a reduction on my bill for the month of March 2010.
I feel greatly dissapointed in the service I have received from Orange as this is the first contract phone I have had I never reneged on my part of the contract so I hope you will fulfil your part honourably.
I hope this can be resolved without me having to contact trading standards as this has been an on going problem which you have not had the common courtesy to inform your customers you may contact me via my phone number which was provided in the previous paragraphs, I expect a prompt response.
Thank you Mrs.Susan Dawes.
Posted by user #6488 at 00:29 on 31-Mar-2010
Source: Plebble.comAdviceCentre™ Article from Plebble
59

votes
Mobile Phone Providers Addresses & Complaints Procedures - Here is a list of where to send formal complaints & links to complaints procedures for the UK's main mobile providers. It is worth reading their procedure before you complain-sometimes you will to need scroll down their code of practice to find it.
Posted by Plebble Admin at 17:08 on 06-Jan-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
63

votes
Get Smarter: Plebble's guide to broadband providers - At Plebble we decided to look at some of the most common sectors we all have problems with to see what are the most common issues and whether there are any lessons we can learn to become smarter consumers. We have started with broadband providers.
Posted by Plebble Admin at 16:22 on 06-Jan-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
85

votes
Template Complaint Letter (Mobile/Broadband Providers) - Plebble has put together a template letter to help you when you need to write to a mobile phone or broadband company to make a formal complaint.
Posted by Plebble Admin at 15:15 on 06-Jan-2009
Source: Plebble.comAdviceCentre™ Article from Plebble
84

votes
Broadband Providers Addresses & Complaints Procedures - Here is a list of where to send formal complaints and links to Codes of Practice for the UK's main broadband providers. Within each Code of Practice, you will find their official complaints procedure, which is worth a read before you complain.
Posted by Plebble Admin at 14:41 on 06-Jan-2009
CommentStream™ in part powered by Dapper.net