JKUK / Babies247.com

Dear All unhappy babies247.com, JKUK limited customers and So Maternity limited future customers, I would like to invite everyone that has lost any money due to Babies247.com or JK UK limited (same people) to join me at 184 Church Road, Southampton, SO50 6FA for a carol singing session, in the hope that Mr David Truscott and his wife Sandra J Truscott will return all of us our owed money, refunds and items. At the end of the day it is Christmas a time when miracles happen! Happy Christmas everyone!! Michael

Posted by (details private) at 21:27 on 23-Dec-2008

Do not use, they are taking money and not delivering the goods or refunding money!

Posted by (details private) at 13:29 on 02-Dec-2008

1. No refund for our £449 has been received for an order cancelled on 6th Oct 08 2. Trading Standards have been informed and are attempting to get our money back 3. I have sent the complaint to a solicitor who replied: “After reading some of the internet reviews about this company I am concerned that there may be evidence of wrongful trading. I would urge you to push it with Trading Standards and also report it to the police saying being clear that it is not a consumer matter – you actually have grounds to believe that there is foul play. In the meantime, I will send a letter to the registered office and see if that elicits a response however as above I have concerns about this company’s trading practices”.

Posted by (details private) at 15:37 on 26-Nov-2008

They still have nearly £500 of our money that they will not refund. Superstores and the website must be shut down by trading standards as soon as possible. PLEASE AVOID AND DO NOT GIVE THEM ANY MORE BUSINESS.

Posted by (details private) at 18:35 on 19-Nov-2008

Very helpful and well informed staff. Prime example of why sometimes it can be better to buy in the shop instead of ordering on-line. They also often price match on-line retailers so you often get great customer service and the best prices.

Posted by (details private) at 14:39 on 18-Nov-2008

Never received goods, never managed to get a refund- steer well clear. Complete rip-off merchants!

Posted by (details private) at 13:36 on 18-Nov-2008

PLEASE DO NOT BUY FROM - www.babies247.com I am writing this as a warning to any prospective buyer of baby products to stay well clear of the web site www.babies247.com. In summary, my wife and I ordered a nursery furniture set for £449 on 30th August 2008 from a professional looking web site. Payment was taken immediately and we were promised delivery within 7-14 days. By the 6th October and after many e-mail's and phone calls concerning the whereabouts of our goods they finally admitted the delivery would never happen and we cancelled the order. A full refund was promised within 30 days. On the 30th day we received this e-mail: Babies247 has been trading online since 2005. Over the past months the site has experienced a significant increase in business which was not forecast. As a result we have had neither enough stock to satisfy all orders or enough staff to provide an adequate level of service to our customers. As a result of this Babies 247 is in the process of suspending its operations until such time that the resources are in place to properly service an online offer in a professional way. It is not possible at this time to provide a direct refund to you. Please contact your card issuer and ask for a "chargeback" to be raised against us for the non delivery of goods. This will ensure that your monies are credited back to you without further delay. Refunds for purchases made by debit card (chargeback's are not possible with these cards) will still be made directly from Babies247. We sincerely apologise for the inconvenience caused by this. So why are they still taking orders on the web site, stealing peoples money. A simple search on the Internet for "babies247 reviews" brings up hundreds of other similar stories to ours dating up to a year ago? Some people seem to have success by physically going into the shop and demanding their money back. This is an extreme option for us as it would involve a 500+ mile round trip. As w…

Posted by (details private) at 10:02 on 10-Nov-2008

I originally ordered a buggy from this store - they took my money quick enough. When I came to collect the buggy they advised there had been a delay with the supplier and would be ready for collection in a week. A week went by and I heard nothing so two weeks later I went into the shop and complained (due to the fact my baby was arriving in four weeks I was becoming concerned). They said they would contact the supplier and call me later. I found out the suppliers number and they told me then issue was with the shop and they had plenty in stock. I went back to the shop and told them - who gave me a refund so I could order elsewhere. Dont use this shop!

Posted by (details private) at 11:31 on 03-Sep-2008

They have taken my order but have not yet delivered, do not use this website!

Posted by (details private) at 11:46 on 28-Aug-2008

Terrible do not use. Take payment quickly and never deliver.

Posted by (details private) at 22:17 on 14-Aug-2008