FirstPlus

Dreadful Customer Service-Outrageous Interest Rates and guilty of wholesale PPI miss selling on a grand scale. Their time will come.......

Posted by (details private) at 09:22 on 15-Jul-2010

I'll not be the first to rate First plus this badly but as the expressions goes you reap what you sow! So here you are a nice -5 on both counts, just a pity the value for money doesn't go lower!

Posted by djjenks at 18:20 on 24-Apr-2010

Horrendous company to deal with - sell a money saving solution and literally cost you thousands. Daylight robbery. Rude and patronising staff - they must be breaking the law and need to be stopped.

Posted by Bec at 19:06 on 12-Apr-2010

The worst company bar none to deal with. Shirk their responsibilities on PPi misselling. The never ending interest rate trap and ultimate arrogance of the BFP hierarchy to treat customers fairly. They laugh in the face of regulators who happily let them, whilst thousands of us are trapped by this legalised loan shark of a company. Would anybody honestly be sad to see this company go down the pan? Never known a company that treats all customers so badly. Unfortunately the rating only goes down to -5 on this site- that's an insult to the -5 rating imvho.

Posted by TOFFEED at 19:52 on 15-Mar-2010

Extremely distressful - we would end up in jail if we were to fully comment on this companies behaviour towards us. In brief: Not being truthful or honest with us concerning our loan account. Customer services refused to take calls and completely ignored us. They're use of entrapment techniques to keep us in a high mortgage rate with our mortgage lenders who were willing to re-mortgage us. And, this is only scratching the surface!

Posted by jd at 12:31 on 20-Dec-2009

Missold PPI and variable interst rate does not go down only up, abbsalute discrace as many people have found out.

Posted by hornby at 19:24 on 07-Dec-2009

Misleading, unfair, arrogant, greedy organisztion. Variable rate of interest?? only one way - and that up. ! Mis sell you PPI - and add the whole lot on to the loan - very cleaver at misleading.

Posted by (details private) at 09:30 on 07-Nov-2009

Like everyone else dealing with this company I am angry that they have put up interest rates to a ridiculous level without good reason. They are the worst company in the world-legalised loan sharks. Part of Barclays so don't think they are a small company

Posted by Danno at 17:10 on 24-Sep-2009

i find it hard to believe they have raised their interest rates on my loan yet again, its a rip off

Posted by geedee at 21:06 on 21-Sep-2009

Thieving, lying scumbags. Not much more to add really!

Posted by WELSHDRESSER at 22:22 on 18-Sep-2009