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85 ratings from 4 sources
IT & Telecomms (Activities: Internet Service Providers (ISPs), Telecommunication Services)
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| 2. Streamline.net | -4.61 |
| 3. National Home Study College | -4.34 - |
| 4. Budget Insurance | -2.98 - |
| 5. Scottish Power | -2.96 - |
| 6. Npower | -2.95 - |
| 7. Backdropsource. co. uk | -2.93 |
| 8. Laura Ashley | -2.90 |
| 9. Ernest Jones | -2.75 |
| 10. ASDA Financial Services | -2.64 |
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Source: Plebble.comCustomer View
0
votes
I have tried for over a week to contact PO via email. They do not reply. Customer.. (in ths case prospective customer) service is non existent.
Posted by biltho at 11:43 on 28-Jul-2009
Plebble response
Plebble AdviceCentre response:
You might find this AdviceCentre article useful: http://www.plebble.com/advice-centre/how-to-complain-about-your-broadband-provider/3.php
Hope you get the problem sorted.
From Plebble AdviceCentre (advice@plebble.com)
Posted by Plebble Admin at 10:23 on 29-Jul-2009
Source: Plebble.comCustomer View
0
votes
Post Office broadband gave me a start date for my broadband srvice, the without bothering to tellme put the date back by a week. Their general attitude is tht thay don't give a dam, and if you don't like it take your custom eslewhere. If you are looking for poor customer ser vice and poorly trained staff switch go Post Office broadband and that's what you'll get.
Posted by (details private) at 01:09 on 12-Jun-2009
Source: Plebble.comCustomer View
0
votes
Been a farce from start to finish, messed up direct debit from the start. Took them three months to get broadband working properly and 6 months after starting with them billing is still not sorted out because they seem incapable of setting up a direct debit.
Posted by (details private) at 18:32 on 29-Dec-2008
Source: Plebble.comCustomer View
0
votes
Broadband requested in January.Failed to provide modem.Failed to answer letters.Failed to get modem working when it finally arrived.Technical services all supposed to be in UK but curiously all have Indian accents after 6 pm.Technical assistance included requirement to unscrew phone jack socket and requested access to dos operating system in computer.Wiped existing dial up connection.Failed to provide MAC key to enable another provider.Sent a bill for service!
Posted by (details private) at 22:14 on 28-May-2008
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